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Verification and Investigation Officer

Reference number: 
Type of employment: 
$ 85,215.00
Northern Allowance: 
Closing Date: 
Friday, April 23, 2021 - 11:59pm

This employment opportunity is open to all applicants.

Reporting to the Territorial Manager of Income Assistance and under the technical direction of the Senior Program Specialist, this is one of three positions responsible for maintaining the integrity of the Income Assistance Programs. The Verification and Investigation Officer will provide support to Income Assistance Workers in each community through the Income Support Delivery System (ISDS). The Officer conducts reviews and verification of the circumstances of individuals applying for Income Assistance. The incumbent is also responsible for the auditing and reporting functions of the database which manages program data. This position will provide advice and direction to Regional Directors, Regional Managers, and Income Assistance Workers in twenty-five (25) communities in relation to the complex regulations and policies of the Income Assistance Program.

The successful incumbent will verify client circumstances on cases referred by the Territorial Manager of Income Assistance, Regional Directors, Regional Managers, Income Assistance Workers and through the electronic case management system. They will assist with audit activities. The Verification and Investigation Officer will provide backup assistance to the Manager of Income Assistance to respond to system or user problems from all regional users of ISDS to ensure compliance with the Income Assistance Act and Regulations. The incumbent will identify and access various sources of information to assist in the verification process, co-ordinate data uploads, and verify and maintain the Nunavut Income Assistance Programs Central Database to ensure client success. The successful incumbent will assist or execute the Federal/Territorial Monthly Merged Payment Process between the Old Age Security benefit and the Nunavut Senior Supplementary Benefit.

The ideal candidate will have a recognized diploma in Human Services, Office Administration, Business, or a related field along with two (2) years of direct experience in an office environment. Experience in Income Assistance delivery is considered an asset. 

The Official Languages of Nunavut are Inuktitut, Inuinnaqtun, English and French. Fluency in more than one of Nunavut’s official languages is an asset. Knowledge of Inuit language, communities, culture, land and Inuit Qaujimajatuqangit is an asset.

Equivalencies that consist of an acceptable combination of education and experience may be considered.

An eligibility list may be created to staff future vacancies


If you are interested in applying for this job, please email your cover letter and resume to Please include the REFERENCE # in the subject line of your email.

  • The Government of Nunavut is committed to creating a more representative workforce so it can better understand and serve the needs of Nunavummiut. Priority will be given to Nunavut Inuit. Candidates must clearly identify their eligibility in order to receive priority consideration under the Nunavut Priority Hiring Policy.
  • Employment in some positions requires an acceptable criminal record check. Possession of a criminal record will not necessarily disqualify candidates from further consideration.
  • Applicants may submit their resume in the Official Language of their choice.
  • Eligibility list may be created to fill future vacancies.
  • Job descriptions may be obtained by fax, email or on the website.
  • Only those candidates selected for an interview will be contacted.


Expiry Options: 
Has closing date