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Emotional Intelligence at Work

The training objectives of this course are to understand and explore the concept of emotional intelligence; to develop and enhance my ability to monitor my own and others' feelings and emotions, and to use this information to guide my thinking and action, particularly as we live through change.

Course content:

  • Understanding change and its impact on relationships
  • Fundamental competencies in partnership building and working with others
  • A review of the key role emotional intelligence plays in relationships
  • Understanding personality differences and behaviors in self and others using MBTI
  • The role of attitude
  • Steps to managing anger
  • Examining the key barriers to meaningful and sustained relationships
  • Review of the seven basic elements that characterize most conflicts
  • Dealing effectively with criticism
  • Moving Forward

Time: 9:00am to 4:30pm

Start Date: 
Friday, March 27, 2020
End Date: 
Friday, March 27, 2020
Location: 
Nunavut Research Institute boardroom, building 959
Community: 
Iqaluit
Region: 
Iqaluit
Registration Deadline: 
Friday, March 13, 2020
Contact Email: 

Application Form

Completed application forms must be downloaded, printed and signed by the employee and the employee’s supervisor, then emailed or faxed. All registrations are accepted on a first-come, first-served basis.