Virtual Care Coordinator

 This employment opportunity is restricted to residents of Iqaluit only.

Reporting to the Manager, Virtual Care within the Health Information Unit (HIU), the Virtual Care Coordinator (Coordinator) has the responsibility for supporting the effective implementation and ongoing operations of a diverse and evolving range of virtual care services at the site, regional, and community level. The position operates within a territorial and regional environment with emphasis on the remote delivery of health care services which will have significant impact on scope and availability of those services and implications that could affect the standard level of care for Nunavut residents. 

The Coordinator contributes to the organization through the development and support of a territory-wide system that allows for the delivery and support of health services using advanced medical devices and health information technologies. The Coordinator supports the use of advanced technologies such as video conferencing, secure messaging, patient portals and remote patient monitoring to design, develop, implement, and support new health care services on a territorial basis. In many cases, these being services that could not be delivered through conventional means. The Coordinator will also oversee and work directly with Virtual Care Site Facilitators/Schedulers on a day-to-day virtual care operations, including scheduling, patient registration, and consultation support. Other duties may also include working with OSHNI, Ongomiizzwin, KIS and other out of territory case managers to develop processes and programs to reduce unnecessary medical travel via increased virtual care consultations. 

The knowledge, skills, and abilities required for this job are usually obtained through a recognized degree in information technology, health informatics, nursing, or a related field. Two (2) years’ experience developing and evaluating virtual care programs and services is also required.  This is a Highly Sensitive Position and a satisfactory Criminal Record Check, along with a clear Vulnerable Sector Check is required.

The Official Languages of Nunavut are Inuktut, English and French. Applicants may submit their resume in any of the official languages of Nunavut. Fluency in more than one of Nunavut’s official languages would be considered an asset. Knowledge of Inuit communities, culture, land,Inuit Qaujimajatuqangit, Inuktut and experience working in a northern cross-cultural environment are also considered assets. 

Acceptable combinations of education and experience may be considered for this position. We encourage you to apply if you have equivalent years of education and/or experience equal to the education and experience requirements listed above.

An eligibility list may be created to fill future vacancies.

If you are interested in applying for this job, please email your cover letter and resume to [email protected]. Please include the REFERENCE # in the subject line of your email.

• The Government of Nunavut is committed to creating a representative workforce, therefore priority will be given to Nunavut Inuit who self-identify as being enrolled under the Nunavut Agreement in accordance with the Priority Hiring Policy.
• Government of Nunavut employees serving a probationary period must obtain and provide written authorization from the deputy head of their employing department. The authorization from the deputy head must accompany your application for your application to be considered. 
• Possession of a criminal record may not disqualify candidates from being considered. An assessment of the criminal record will be measured against the scope and duties of the position. This is only a requirement for positions that require a satisfactory criminal record or vulnerable sector check. 
• Applicants may submit their resume in any of the Official Languages of Nunavut.
• Only those candidates selected for an interview will be contacted.
• The onus is on candidates in receipt of foreign post-secondary education credentials to have their foreign credentials assessed through a recognized Canadian education institution.  Failure to do so may result in the rejection of their application.