Health

Telehealth

What is Telehealth?

Telehealth provides health care services and exchanges health information through electronic information and communication technology. Telehealth is the use of video conferencing equipment to connect health-care providers and their patients/clients in different physical locations.  Telehealth enables patients/clients to see, hear and talk to their health-care provider on a television screen.

Why use Telehealth?

Telehealth is a quick and convenient method used when patients/client and their health-care providers are separated by physical barriers such as geography which require long air travel, taking time off work, child or elder-care coverage needs, and areas with health professional shortage.

Communities with limited or no specialty care can access health services through telehealth. Such speciality services include colorectal, psychiatry, nephrology {kidney}, oncology, cardiology, neurology, surgery etc.

Telehealth allows patient/client to stay within their community with family and support.

Who can access Nunavut Telehealth?

Nunavummiut can access telehealth services to connect with other community health care facilities within Nunavut and with other jurisdictions such as Northwest Territory, Alberta, Manitoba and Ontario.

**Please note:  Departments other than the Department of Health requiring video conferencing services are to contact the Government of Nunavut Help Desk at [email protected].

When can Nunavut Telehealth be used?

Nunavut Telehealth supports both clinical and non-clinical sessions. Please refer to the telehealth request forms.

Clinical Session: Consultations/assessments, referral, case conferencing, follow-ups/post-operative care, debriefing and counselling services.

Non-Clinical Session: Long term & home care family visits, patient/client education, professional training/continuing education, and administrative meeting.

How is a Nunavut Telehealth appointment initiated?

Health-care providers/scheduling assistants are to complete Telehealth request forms.

Nunavut:

Please submit a completed Nunavut Telehealth request form and email to [email protected]

Northwest Territory:

Please submit a completed Nunavut Telehealth request form and email to [email protected]

Alberta:

Please submit a completed Nunavut Telehealth request form and email to [email protected]

Manitoba:

Please complete and submit a Manitoba (MB) Telehealth request form. MB will then schedule with Nunavut Telehealth.  Refer to Manitoba Telehealth website for request forms https://mbtelehealth.ca/ 

Ontario:

Please contact Ontario Telemedicine Network (OTN) to arrange for connection. OTN will then schedule with Nunavut Telehealth. https://otn.ca/

To schedule a Nunavut Telehealth session/request a booking form: [email protected]

For Nunavut Telehealth Technical Support: 867-975-6411 Option 3

For Nunavut Telehealth Technical Support - Toll Free: 1-855-975-6411 Option 3

Telehealth Request 

Telehealth - Clinical Booking Request Form Telehealth - Non-Clinical Booking Request Form



For More Information:

eHealth - Telehealth Program

Department of Health

Government of Nunavut

P.O. Box 1000, Station 1034

Iqaluit, Nunavut

X0A 0H0

Telephone: 867-975-6411 Option 3

Fax: 867-975-7258

Responsible department: Health
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