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CANCELLED - Minute Taking & Administrative Skills



The first half of this course is focused on developing your minute taking skills. Whether you are a first-time minute-taker or are a seasoned minute-taker, there are relevant skills and knowledge that can be learned and improved upon. This course teaches various techniques that are useful in taking minutes accurately and quickly in various settings, formal and informal.

Emotional Intelligence at Work


The training objectives of this course are to understand and explore the concept of emotional intelligence; to develop and enhance my ability to monitor my own and others' feelings and emotions, and to use this information to guide my thinking and action, particularly as we live through change.

Course content:

Writing in Plain Language - Iqaluit


Plain language techniques make your written communications clear and they help the audience easily understand your intended message. The Government of Canada's communications policy states, "An institution's duty to inform the public includes the obligation to communicate effectively .... To ensure clarity and consistency of information, plain language and proper grammar must be used in all communication with the public."

Effective Oral Briefings - Iqaluit


The ability to succinctly brief others is a highly valued competency in today's fast-paced workplace. This expertise requires the speaker to clearly understand the issue, structure the briefing in a way that is easy to transmit, and deliver the message effectively.

Participants will leave this interactive workshop with techniques, strategies, and tips for framing issues, focusing on what listeners remember, and presenting in a clear, concise manner.

At the end of this seminar, you will be able to:

Proofreading and Editing - Iqaluit


This workshop is designed for those whose job requires them to proofread and edit their own or others' written work. Those new to the skills will gain a working ability to proofread, including knowledge of the marks and techniques. Experienced proofreaders will benefit from this course as a refresher and also from the practice and group commentaries.

Management Skills for Administrative Professionals - Iqaluit


Management is frequently described as the art of getting work done through others. This requires a set of skills and talents that Administrative Professionals can develop to extend their influence, meet their manager's expectations, create a professional image, take initiative, solve problems, resolve conflict, plan current and future activities, and have a springboard for career development.

If you are in the role of executive secretary or administrative assistant you will find this workshop to be essential to your present job and critical to your future.

Practical Time and Workload Management - Iqaluit


Almost everyone encounters overwork and the pressure of time constraints - even the most organized person can sometimes feel overwhelmed and frustrated. This workshop will introduce you to practical 'how to' techniques to help you achieve better results, both at work and in your personal life. You will learn how to organize your time effectively and utilize self-management habits that lead to increased productivity both on and off the job.