Staff Directory
LogoHome

You are here

Iqaluit

Powerful Coaching Skills: How to Create a High Performing Team (P709) p Topics

English

Overview of Leadership Styles
• Understanding the situational leadership model
• Identifying the benefits of assigning work to others (delegating) for team building
• Identifying the situations that benefit from a coaching style

Performance Issues
• Focusing on poor performance
• Setting performance standards and criteria
• Gaining agreement from the post-holder
• Identifying the gap between actual and desired standard of performance
• Developing a range of strategies for improving performance

Technical Business Writing - Iqaluit

English

You Will Learn How To

  • Develop effective writing skills to send a credible message and show a professional image
  • Write clear and concise messages using an organized business-writing process
  • Adapt your writing to your audience's needs
  • Tweak language to improve overall impact
  • Enhance e-mail communication by creating clear and specific messages

Who Should Attend

Professionals at all levels who want to improve their business-writing skills.

Hands-On Exercises

MS Visio (2 Days) - Iqaluit

English

You Will Learn How To

  • Create professional diagrams for a wide range of applications with Visio
  • Apply the built-in features of Visio, such as stencils, templates and connectors
  • Develop diagrams to illustrate enterprise structure, workflow and scheduling
  • Design detailed technical drawings for architectural and Information Technology purposes
  • Link Visio diagrams to relational databases
  • Integrate Visio with the Web to map Web sites and create Web page images

Course Benefits

Microsoft Outlook®: Taking Control of Your Time, Tasks and E-mail

English

You Will Learn How To

  • Use features in Microsoft Outlook to increase productivity
  • Customize Outlook with  tools like the Ribbon, Quick Steps, Quick Access Toolbar and Backstage view
  • Setup and use calendar events, appointments and meetings to maximize productivity
  • Prioritize and accomplish business goals by using Outlook tasks
  • Increase workflow and optimize your work day by linking mail, calendar and tasks
  • Quickly identify important e-mail using rules and alerts, categories and search folders

iPad Course (1 day)

English

You Will Learn How To

  • Identify features of different models of iPad tablets
  • Operate your iPad effectively
  • Use the pre-packaged software
  • Find, compare and install some of the many thousands of "apps" available
  • Use the built-in features like the camera and communications with a desktop computer