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Income Assistance Worker
This is a Highly Sensitive Position and a satisfactory Criminal Record Check, along with a clear Vulnerable Sector Check is required.
This employment opportunity is open to all applicants.
Reporting to the Regional Manager Income Assistance, the Income Assistance Worker is responsible for the integrated delivery of services to the community for a variety of Income Assistance programs including Social Assistance, Child Day Care Subsidy, Seniors’ Fuel Subsidy, and Nunavut Seniors’ Supplement.
The Income Assistance Worker administers financial assistance to persons in need according to the Income Assistance legislation. Responsibilities include verifying documents to ensure they are correct and complete, data entry of all appropriate information for each client in a timely manner on the computerized client management system. The incumbent also provides counseling to Income Assistance recipients by interviewing clients on an individual basis to review their histories goals and perceived needs. This also involves informing clients as to the agencies, institutions, support groups, which may alleviate individual barriers and referring where, appropriate. The Income Assistance Worker also does community development work by developing working relationships with other community and regional agencies to which Income Assistance recipients may be referred such as to the social worker, alcohol and drug worker, community justice worker etc. The incumbent will update and distribute Income Assistance Program information to clients. Administrative duties include setting up appointments with clients, filing and arranging for bill payments.
To be successful, the candidate must have the ability to work in a team environment with community partners and other Income Assistance Workers in the region with the ability to maintain confidentiality. The successful candidate must possess counseling, interpersonal and presentation skills and have the ability to use computers. Oral and written skills both in English and Inuktitut are required for this position. The successful candidate must be able to pass statutory training and hold an appointment as a Social Welfare officer as designated under the Act.
The successful candidate must also have a diploma in Grade 12 plus two years related experience.
Equivalencies that consist of an acceptable combination of education, experience, knowledge, skills and abilities may be considered.
Knowledge of Inuit language, communities, culture, land and Inuit Qaujimajatuqangit is an asset.