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Consumer Affairs

Overview
Consumer Affairs assists Nunavut communities and members of the general public with concerns they encounter in the area of consumer services, and provides support to municipal governments  with the licensing of lotteries, and business licencing.

Consumer Protection
Consumer Affairs gives advice and support to municipalities and residents to receive and resolve consumer complaints or concerns in a manner that best represents the consumer.

Lottery Licences
Consumer Affairs assists with lottery licensing (bingos, Nevada pull tab tickets, raffles, sports drafts, casinos,  poker tournaments) for Nunavut-wide lotteries, and/or in communities where the municipality is not delegated to issue licenses.

Consumer Affairs currently issues lottery licenses for the following municipalities:

  • Arctic Bay
  • Baker Lake
  • Clyde River
  • Grise Fiord
  • Hall Beach
  • Igloolik
  • Iqaluit
  • Kimmirut
  • Pangnirtung
  • Pond Inlet
  • Qikiqtarjuaq
  • Resolute Bay
  • Taloyoak

To apply for a lottery license in a municipality not listed above, please contact your local Hamlet office for more information. Please see below for lottery licensing application forms.

Business Licensing
In addition to lottery licensing,  Consumer Affairs assists in the registration and licensing of businesses, real estate agents and other vendors operating in Nunavut.

Consumer Affairs handles the licensing of:

  • Businesses (when not issued by a municipal government, or for Nunavut-wide businesses)
  • Real Estate Agencies
  • Collections Agencies
  • Direct Sellers
  • Vendors
  • Pawnbrokers and Second-hand Dealers

 

Please see below for licensing forms, or contact our Consumer Affairs division for more information:

CONSUMER PROTECTION FORMS

Consumer Complaint Form

Consumer Complaint Process Information Sheet

 

LOTTERY LICENCE FORMS

List of Executive/Mission Statement

This form must be filled out and submitted by organizations who are first time applicants or whose executive membership and/or mission statement has changed.

 

Lottery Licence Application Form

Bingos, Nevada/Pull-tickets, Raffles, & Casinos

 

Nunavut Texas Hold 'Em Poker Application Form

Amendment to Lottery License
This form must be filled out and submitted by organizations wishing to change any term(s) and/or condition(s) of their Lottery Licence.

 

Lottery Licence Fee Regulations

Lottery Statement of Account

Lottery Gaming Incident Report

 

BUSINESS LICENCE FORMS

Business Licence Application

Business Licence Fee Schedule

 

REAL ESTATE AGENT LICENCE FORMS

Licensing Guide Real Estate Agents / Salespersons

Real Estate Agent's Licensing Act

Sample - Surety Bond Wording

 

DIRECT SELLER, VENDOR, and COLLECTION AGENCY LICENCE FORMS

Licensing Information for Collection Agencies, Vendors and Direct Sellers

Application for Collection Agents, Vendors and Direct Sellers Licence

Penal Bond Sample for Collection Agencies, Vendors and Direct Sellers

Ten Year Employment History

 

OTHER CONSUMER INFORMATION

Canadian Consumer Handbook - English
 

Consumer Affairs
Department of Community and Government Services
PO Box 440, 3090 6th Street
Baker Lake, Nunavut
X0C 0A0
Telephone: (866) 223-8139 (toll free)
Fax: (867) 793-3321
E-mail: consumerprotection@gov.nu.ca